Legal

Refund Policy

We want every family to feel confident investing in tutoring. If you're not satisfied, here's how refunds work.

We offer a 30-day money-back guarantee on tutoring sessions and prepaid packages purchased through A Tutor For Me Bahamas.

What can be refunded

You may request a full refund within 30 days of your order date for any unused prepaid session or package, or if you are dissatisfied with your first scheduled session. Refunds are not available for sessions that have already been delivered and accepted, except where required by law.

How to request a refund

Refunds for card payments and subscriptions are processed by our payment provider, Paddle. To request a refund, visit paddle.net or contact us directly at tutorformebahamas@gmail.com with your order details. We aim to respond to refund requests within 3 business days.

Cancellation fees

Cancellations made with less than 24 hours' notice are subject to a 50% session fee. No-shows are charged the full session rate. These charges are separate from the refund guarantee and are not refundable unless there are exceptional circumstances.

Payment method refunds

Refunds will be returned to the original payment method where possible. For bank transfers, cash or Island Luck deposits, we will arrange a suitable repayment method with you directly.

Changes to this policy

We may update this Refund Policy from time to time. The latest version will always be published on this page.

Effective date: September 9, 2026