Privacy Notice

The data controller for your personal information is Natasha Williams, trading as A Tutor For Me Bahamas. If you have questions about this notice or how we handle your data, contact us at tutorformebahamas@gmail.com.

We may collect the following categories of personal information:

• Contact details: name, email address, phone number, WhatsApp contact and mailing address.
• Student information: grade level, school, subjects, learning goals and session notes.
• Account and login: username and password if you create an account on our site.
• Payment information: billing address and transaction history. Card details are processed securely by Paddle and are not stored on our servers.
• Communications: messages, emails, booking requests and support conversations.
• Usage data: IP address, browser type, device information and pages visited, collected through cookies and analytics tools.

We use personal information for the following purposes:

• To provide tutoring services and manage bookings.
• To communicate with students, parents and guardians about sessions, schedules and progress.
• To process payments, subscriptions and refunds.
• To maintain security, prevent fraud and verify identity.
• To improve our website, services and customer support.
• To comply with legal and regulatory obligations.

We process personal information on the basis of contract performance (to deliver tutoring services), legitimate interests (to run and improve our business), consent (for marketing cookies and optional communications) and legal obligation (where required by law).

We do not sell personal information. We may share data with:

• Service providers: hosting, analytics, customer support and communication tools.
• Merchant of Record: Paddle, for sale of products, subscription management, payments, tax compliance and invoicing.
• Professional advisers: legal, accounting or insurance professionals when necessary.
• Authorities: law enforcement or regulators where required by law.

Some of our service providers, including Paddle, may process data outside The Bahamas, the UK and the EEA. Where this happens, we rely on appropriate safeguards such as standard contractual clauses or adequacy decisions to protect your information.

We keep personal information for as long as necessary to provide tutoring services, fulfil legal obligations, resolve disputes and enforce our agreements. When information is no longer needed, we delete or anonymise it securely.

Depending on where you live, you may have the right to:

• Access the personal information we hold about you.
• Correct inaccurate or incomplete information.
• Request deletion of your personal information.
• Restrict or object to certain processing.
• Receive your data in a portable format.
• Withdraw consent at any time, where processing is based on consent.
• Complain to a supervisory authority if you believe your rights have been violated.

We aim to respond to rights requests within one month. To make a request, email us at tutorformebahamas@gmail.com.

We use appropriate technical and organisational measures to protect your information, including encryption, access controls and secure hosting. No system is completely secure, and we cannot guarantee absolute security.

Our website uses essential cookies to operate the site and analytics cookies to understand how visitors use it. You can manage cookie preferences through your browser settings.

We may update this Privacy Notice from time to time. The latest version will always be published on this page.